FAQs

1. Where is Glamelvara based?

Glamelvara is based in the United Kingdom. All orders are processed and shipped from our UK facility.

2. How long does delivery take?

Standard delivery within the UK typically takes 4–9 business days.
Delivery times may vary during high-volume periods or due to courier delays.

3. Do you ship internationally?

At this time, we ship exclusively within the United Kingdom.

4. What payment methods do you accept?

We accept major debit and credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
All payments are securely processed through encrypted gateways.

5. Can I change or cancel my order?

If your order has not been dispatched, we may be able to make changes or cancel it.
Please contact us promptly with your order number.

6. What is your return policy?

Eligible items may be returned in accordance with our Return & Refund Policy.
Products must be unused, in original condition, and returned within the stated timeframe.

7. How do I start a return?

You may contact our support team with your order details. We will provide return instructions and next steps.

8. When will I receive my refund?

Refunds are processed after the returned item is inspected and approved.
You will receive an email confirmation once your refund has been issued.

9. Are your bags genuine leather?

Material details vary by design. Each product listing includes clear specifications of the materials used.

10. How can I contact customer support?

Our team is available via email, phone, and chat support. We aim to respond quickly during business hours.

Contact Information

Business Name: Glamelvara
Email: Support@glamelvara.store
Phone Number: +1 (267) 481-5516
Business Hours: 08:00 AM – 4:00 PM (Monday–Friday)
Address: 70 Grange Road, Romford, RM3 7DX, United Kingdom